Luxmedica collects a deposit to secure a visit to our specialists. We have two types of deposits:

  • Standard Deposit: £40
  • Deposit before telephone consultation: £100
Please enter the name and surname of the PATIENT who will be present at the visit below.

Visit cancellation and deposit refund policy

If you need to cancel a scheduled visit, please contact us by phone at least 24 hours in advance. Cancellation must be sent in writing to the email address ( If the visit is canceled later than 24 hours before the visit or on the day of the visit, the deposit will not be refunded. Refunds will only be made if canceled at least 24 hours in advance. The refund will be made in the same form in which the payment was made. Deposit refund processing takes place within 14 days. If the patient does not show up for an appointment without prior cancellation, the deposit will be forfeited.

Standard Deposit


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Telephone consultation


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